Legal

Privacy Policy

This Privacy Policy explains how Flusso Finthor ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or use our dashboard services. This is a general draft template provided for informational purposes and should be reviewed and adapted by qualified legal counsel before publication to ensure it meets the specific requirements of your business and applicable jurisdiction.

Last updated: [insert date]

1. Information We Collect

We may collect the following categories of information when you interact with Flusso Finthor:

  • Account information: name, email address, and login credentials you provide when registering for or requesting access to our services.
  • Exchange connection data: API keys or read-only credentials you choose to link to our dashboard, used solely to display account information within the platform.
  • Usage data: pages visited, features used, and interactions with our website and dashboard, collected automatically through standard web technologies.
  • Device and technical data: browser type, operating system, IP address, and similar identifiers necessary for security and site functionality.
  • Communications: information you provide when contacting us through forms, email, or demo requests.

2. How We Use Information

We use collected information for purposes that may include:

  • Providing, operating, and maintaining the Flusso Finthor dashboard and related features.
  • Authenticating users and securing access to accounts and connected exchange data.
  • Responding to inquiries, demo requests, and support communications.
  • Improving website usability, performance, and the reliability of our services.
  • Detecting, investigating, and preventing fraudulent, unauthorized, or unlawful activity.
  • Complying with applicable legal obligations.

We do not use information collected through exchange connections to place trades or move funds on your behalf; such access, where offered, is described separately in our Terms of Service.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. The specific basis applicable to each processing activity should be confirmed by legal counsel based on your jurisdiction and business model.

4. Sharing of Information

We do not sell personal information. We may share information in limited circumstances, which may include:

  • Service providers: third parties that support hosting, analytics, communications, or infrastructure on our behalf, under appropriate confidentiality obligations.
  • Legal requirements: disclosures necessary to comply with applicable law, regulation, legal process, or governmental request.
  • Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
  • With your consent: any other sharing you have explicitly authorized.

5. Data Security

We aim to implement reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Where you connect exchange accounts, we recommend using read-only API permissions wherever supported by your exchange, and never sharing withdrawal-enabled keys with any third-party service.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information and the purpose for which it was collected. Specific retention schedules should be defined internally and reflected here once determined.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Object to or restrict certain processing activities.
  • Request a copy of your data in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before fulfilling certain requests.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and understand how visitors interact with our pages. You can typically control cookie settings through your browser. Disabling certain cookies may affect the functionality of the website or dashboard.

9. Third-Party Links and Services

Our website and dashboard may reference or link to third-party services, including cryptocurrency exchanges you choose to connect. We are not responsible for the privacy practices of third parties, and we encourage you to review their respective privacy policies before sharing information with them.

10. International Data Transfers

If we transfer personal information across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. The specific mechanisms used for any such transfers should be confirmed based on your operational structure and the jurisdictions involved.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this page periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page, or write to us at the address listed below.

Flusso Finthor
Viktoriastraße 1, 44787 Bochum